Frequently Asked Questions
Answers to all your questions about fb788
From opening an account to depositing with bKash, claiming bonuses, playing slots and safe gaming — find answers to all your fb788 questions on this page.
fb788 is a trusted online casino and sports betting platform for players in Bangladesh. Many new and experienced players ask questions every day about account registration, payment methods, bonus terms and game rules. Below we have organised the most frequently asked questions into five topic-based sections so you can easily find the information you need. If you cannot find an answer to your question, contact our 24/7 Bengali live chat.
GROUP 01
Account and Registration
To open an account at fb788, you need an active mobile number or email address. Enter your name, date of birth and password in the registration form. Please note that fb788 is for people aged 21 and above only. With the correct details, your account will be active within just a few minutes.
No, only one account per person is allowed. Creating multiple accounts goes against fb788's rules and both accounts may be closed as a result. If you cannot access your old account, contact live chat support for help.
Go to the fb788 Login page and use the "Forgot Password" option. Enter your registered mobile number or email and a verification code will be sent to you. Enter the code and set a new password. If you still have trouble, contact us on 24/7 live chat.
For secure transactions, fb788 may verify your identity when withdrawing above a certain amount. A clear photo of your national ID card or passport is usually enough. The verification process is completed quickly and your information is protected with SSL encryption.
Yes, fb788 is fully mobile-friendly. The site works easily from any Android or iOS smartphone browser. No separate app download is needed — just type fb788.cam in your browser and log in.
GROUP 02
Deposits and Withdrawals
Deposits from bKash to your fb788 account are usually instant — in most cases the balance is credited within a few seconds to two minutes. The minimum deposit amount is ৳100. If there is a delay due to network issues, contact live chat with your transaction ID.
Yes, both Nagad and Rocket are supported payment methods at fb788. You can also deposit via Upay and bank transfer. The minimum deposit is ৳100 for all methods and processing is fast. Step-by-step instructions for each method are available on the payments page.
Withdrawals from fb788 are usually processed within 15 minutes to 2 hours. The minimum withdrawal amount is ৳800. The process is faster if your account verification is complete. Our payments team is active even during peak hours at night.
fb788 does not charge any hidden fees of its own. However, your mobile banking provider (bKash, Nagad, Rocket, Upay) may apply their own service charges. Bank fees may apply for bank transfers. Check your payment provider's fee policy before making a transaction.
Transfers can be made from major banks in Bangladesh including Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank and Sonali Bank. Processing time for bank transfers may be slightly longer. Contact live chat for specific bank account details.
GROUP 03
Games and How to Play
To bet on BPL and all other cricket matches, first go to the cricket page. There you will find a list of live and upcoming matches. Choose your preferred match and bet type, enter the amount and confirm. You can change or cancel your bet up until the match starts.
fb788 has slots games from several top providers including PG Soft, Pragmatic Play and JILI. Many popular games are available including Fortune Tiger, Gates of Olympus, Fortune Gems and Sweet Bonanza. Visit the slots page for the full list and more details.
fb788's live casino section features live tables from Evolution Gaming, Ezugi and Pragmatic Play — including Baccarat, Roulette, Blackjack, Andar Bahar, Dragon Tiger and Sic Bo, and much more. All games are played with real dealers via live streaming.
RTP (Return to Player) is a game's long-term payout rate — it is a theoretical average, not a guarantee for every session. Generally, a higher RTP means more returned to the player over the long run. All games at fb788 are powered by a certified Random Number Generator (RNG), which ensures fair play.
Aviator by Spribe is a crash game where a plane flies and a multiplier keeps increasing. The plane can "crash" at any moment. The player must "cash out" before the crash. The longer you wait to cash out, the higher the multiplier — but the risk is also higher.
GROUP 04
Bonuses and Promotions
fb788 gives new players a 120% bonus on their first deposit, up to ৳5,000. That means depositing ৳1,000 gives you ৳2,200 (deposit + 120% bonus). To get the bonus, create an account, make your first deposit and activate the bonus option. The wagering requirement on the bonus is 10x.
A 10x wagering requirement means you need to wager the bonus amount 10 times before withdrawing. Example: if you receive a ৳1,000 bonus, you need to place a total of ৳10,000 in bets. This is common industry practice and fb788's 10x requirement is relatively low. Slots, live casino and sports betting all count toward this.
fb788 has four VIP levels: Bronze, Silver, Gold and Platinum. Weekly cashback starts from the Bronze level (up to 0.3%), Silver gets 0.6%, Gold gets 0.9% and Platinum gets up to 1.2%. You can move up to higher levels by playing regularly.
Weekly cashback is calculated based on your net losses for that week. Example: a Gold VIP player who loses ৳10,000 in a week will receive ৳90 cashback at a rate of 0.9%. Cashback is usually credited to the account automatically at the end of the week. A minimum wagering requirement applies to cashback — contact live chat for details.
Yes, fb788 regularly launches various promotional offers — especially cricket betting bonuses during BPL, IPL and T20 tournament seasons, special cashback for Eid, and free spin offers on specific games. Check the fb788 Casino page regularly for the latest offers.
GROUP 05
Safety and Responsible Gaming
fb788 uses top-grade SSL encryption to keep all data secure. Your personal information is not sold or shared with third parties. Payment transactions are processed through encrypted channels. See our privacy policy for more details.
Yes, the outcome of all games at fb788 is determined by a certified Random Number Generator (RNG), which ensures that every spin or hand is completely random and unbiased. In the live casino, real dealers manage the games via real-time streams. Fair play is our core commitment.
No. fb788 is for people aged 21 and above only. Age is verified at the time of account registration. It is our responsibility to keep minors from participating in gambling and we are strict about this.
fb788 supports responsible gaming. You can set deposit limits from your account settings, or contact live chat or [email protected] to request a temporary break (cooling-off period) or permanent self-exclusion. See the responsible gaming page for more details.
fb788's support team is available 7 days a week, 24 hours a day to help in Bengali via live chat. You can also contact us by email: [email protected]. Our support team provides prompt assistance with accounts, payments, games or anything else.
Still have questions? Talk to support
If you did not find your answer in our FAQ, no need to worry — fb788's Bengali support team is always ready. Chat directly via live chat or send us an email.
Live Chat
24/7 support in Bengali, instant responses
[email protected] — fast response